Coral Club operates a direct supply model exclusively through the official website https://cy.coral.club/?language=gr — without a wholesale purchasing or resale system. Our distributors (independent partners) do not engage in commercial purchasing and further resale of products but act solely as consultants: they provide information, share personal experience, and promote the brand and products within the framework of their professional activities (for example, in offices, salons, at events, and similar settings).

Coral Club strictly prohibits the resale of products through marketplaces, third-party stores, or without prior approval from the company. Such actions contradict the principles of direct sales and may result in:

• suspension of partner status;
• cancellation of bonuses;
• restriction of access to the system.

At the same time, we understand that within demonstration activities there may be situations where a distributor needs to have products in larger quantities than intended for personal use (for example, seminars, product presentations, distributor-led marathons based on specific products, and similar activities).

Each such case, including the purpose of bulk purchasing and the type and volume of products required, is discussed individually and directly with the distributor. If, after such activity, part of the products remains unused, Coral Club provides an extended voluntary return guarantee of up to 12 months exclusively for distributors (independent partners), subject to the conditions below.

Return Conditions:

• the product has not been used and retains proper commercial condition;
• packaging, factory seals, labeling, and full set of components are intact and undamaged;
• the recommended period of use of the product has not expired;
• the product was purchased for demonstration or informational activity and not for resale;
• the return is initiated by an official Coral Club partner registered in Spain, with confirmation of the purpose of purchase.

Restrictions and Legal Basis:

According to the Consumer Rights Law of the Republic of Cyprus 2013 (Law 133(I)/2013), adopted in implementation of Directive 2011/83/EU on Consumer Rights, goods that have been unsealed after delivery and are not suitable for return for reasons of health protection or hygiene are not subject to return, including:

• food supplements, vitamins, hygiene products, and cosmetics after opening;
• products with broken seals or damaged packaging.

Coral Club reserves the right to refuse a return if signs of use, improper storage, or resale are identified.

If you are a business partner of Coral Club and place orders for professional activities, we recommend clarifying return conditions in advance and coordinating large shipments with the regional support service.

If you have any questions regarding this policy or the return procedure, please contact us in a convenient way by email at support.cy@coral-club.com or via WhatsApp at +35796200819. Our support team will be happy to assist you and help resolve any situation.